Body Language: Face Expressions and Eye Contact

Facial Expression

A simple smile can make others feel more at ease where a frown can make people see that you are aggressive or unsure of something. We use facial expressions to get our points across in the right context. For example, your message would suffer if you were saying how angry you are with a huge smile.

Facial expressions can suggest or express an individual’s emotions or feelings.

In essence, facial expressions are controlled forms of body language. However, since it involves feelings or sentiments, most often than not, they are spontaneous and instinctive.

Then again, during an interview, it is best to control most facial expressions and express a pleasant one instead. Interviewers or employers like to see individuals who are eager to get the job and who have a pleasant personality up front. It will only convey the applicants’ confidence in themselves. Insecure people will most likely be fidgety; and even if they won't say so, their actions speak louder.

Eye Contact

When someone talks to you, do they look directly at you or look away? Maintaining eye contact when talking (or listening) to someone gives an impression that you/they are confident and honest. Making little eye contact can say that the other person doesn't like you, is nervous or shy, or perhaps believe that they are higher in status and think that eye contact isn't necessary.

"Making little eye contact can say that the other person doesn't like you"

Also, look out for it if you believe that someone isn't being truthful, as most people can't keep eye contact when they are bending the truth.

However, someone looking at you non-stop is stressful and in these situations you should throw your hands around a bit more or point to brochures and objects to distract them. Staring is basically seen as an aggressive act and can also be interpreted as being unbalanced.

If talking to people outdoors, avoid wearing sunglasses as this can be very uncomfortable for the other person and can give an image of trying to hide your identity (a shifty salesman, for example). In addition, try to blink as less as possible as this can make it difficult for the other person to understand you (due to being distracted). Blinking less also gives an image of confidence.

Eye Contact in an interview

If the interviewer is talking and you want to show that you are actively listening, you need to instigate direct eye contact and maintain it. Avoid appearing as if you are staring aggressively by blinking at regular intervals and moving your head every now and then, such as giving a small nod.

Interview body language experts suggest that when you are doing the talking you need to hold eye contact for periods of about 10 seconds before looking away briefly and then re-establishing eye contact. Overusing direct eye contact when you are speaking can come across as lecturing or challenging the interviewer. Typically the listener maintains direct eye contact for longer than the speaker who breaks it off at intervals.

Looking constantly downwards makes you appear insincere or submissive. It is acceptable to look down if you are making notes or referring to information in front of you. However if you are speaking, or the interviewer is asking you something, raise your head and make regular eye contact to show that you are actively involved.

With panel interviews it is best to look at and direct your answer to the person asking the question, with a glance periodically at the other interviewers.

Eye contact is essential interview body language to establish rapport with your interviewer. Not making eye contact makes the interviewer feel disconnected from you. Eye contact should be a positive aspect of interview body language, if it is not used properly however it can quickly become negative.

When should you look at whom?

During the job interview it is important to look at all the interview partners to an equal extent.
By looking directly at the other person we are giving them a sign of trust.
By looking directly at people we are also in control of the conversation.
Looking directly at somebody or looking away actually serves as the dots and commas in our spoken sentences.

When one of the committee members explains something or poses a question, keep looking at this person for as long as he or she is speaking. This shows that you're listening. While he is speaking he may also look at the other people, but every time he wants to emphasis something he will look at you again.

You can then nod to encourage him to continue talking. At the end of his question, he will keep looking at you and then tilt his head up a little to invite you to give an answer. When you answer a question, you will look first at the person who posed the question, but while you answer you should take turns looking at the other interview partners as well. You should direct yourself again to the person who posed the question when you want to emphasis something and at the end of your answer.